The telephony as classical switchboard service for isolated voice
connexions is an obsolete model. Voice connexions will be controlled
in the future by ICT application programs in the context of business
- We ascertain and assess your specific starting point of the telephony (lifecycle, profitability, technology and potential for development.
- We develop with you methodically the enterprise-specific strategy for the voice communication (among others the telephony strategy).
- We ascertain methodically the requirements of your business processes with respect to your future solution for the voice communication. We direct our attention particularly on the mobility of the participants and the aspects of the technical security.
- We draw up a future-proof solution architecture for the telephony.
- In cooperation with your specialists, we develop the operational concepts for the new solution.
- We elaborate the functional specification document as basis for the acquisition and introduction of your telephony solution.